Date: December 8, 2020. in: Business Letters. APOLOGY LETTER SAMPLE – Here’s a sample apology letter you can copy or make as guide when writing to a customer who received defective product from your company. Do not send any original documents. Also be used as a template of complaint letter for improper shipment or complaint letter for bad quality. If you have already talked to a customer service representative you may want to include any notes from the conversation or emails that pertain to your request. It is not a good idea to write the letter when you are angry. You should give a reasonable time limit for getting the results you want. A letter also tells the company that you are serious about getting results for your complaint and may induce them to settle your complaint rather than put it off. Use our sample letter and helpful tips for writing your demand letter. You need to modify this sample according to your needs.] Consumer Rights Act 2015; Download Letter [Your address and contact number] [Company/supplier’s address] [Date] Dear Sir/Madam, [Reference: contract number] On [date], I [bought/placed an order for] a [item] and received it on [date]. Complaint letter otherwise called as claim letter is generally written in order to get the defectives done rectified. If you have any model or serial numbers, they should be included when you describe the product. An easy way to start is to download this Sample Complaint Letter About a Faulty Product template now! This letter may be used by or on behalf of a purchaser who is seeking a resolution in relation to one or more faulty products that the purchaser has purchased. Last updated on July 16th, 2019 Even with the best intentions, companies turn out defective products. If you purchase a defective product you may first call the seller to see if you can exchange it for a good one. It is inevitable to encounter the problem and concerns whether in life or in business. Faulty Product Complaint Letter . For example, you may want a replacement product or your money back. If it is mentioned in the purchase order than the defective purchased items can be returned to the supplier. No prestigious company deliberately sells the defective products to its customers, but sometimes mistakenly things fall out that way and the customers end up getting the defective product from the … At … I paid with a VISA credit card and have enclosed copies of the receipt, credit card bill and warranty card with this letter. Sample apology letter to client for poor service. Search for: Browse Template Categories; Acceptance Letter Sample; Accounts Receivable Letter Sample; Agreement Letter Sample; … Sample Complaint Letter Example for Bad Product Sample Complaint Letter Example for Bad Product: Have you received a bad or defective product? I paid with a VISA credit card and have enclosed copies of the receipt, credit card bill and warranty card with this letter. As the saying goes, there is no captious client but faulty product. Make sure you follow the stated returns policy. I have discovered that the [item] … I changed the batteries and took it back to the seller, but he said there was nothing he could do. Sample Complaint Letter for Faulty Product - Free Example Subject: FAULTY (or similar) PRODUCT Dear (name of contact), I recently purchased a (name of product) from (store name + location). Sample Letter to Return Defective Product [Here briefly focus on Sample Letter to Return Defective Product. Give … All you want to know about Sample Complaint Letter For Faulty Product. File type: DOC | PDF. It is not a good idea to threaten legal action in your first complaint letter. • An authoritative tone tells the receiver that you expect your complaint to be taken seriously, that you know your rights and that you have the documentation to prove your complaint. Write my essay for me - is all you have to ask our writers to get perfect paper. You are not writing to the person responsible for the defect, but to a person who is in a position to remedy your problem. I am requesting that you replace the toy with a new one as my child likes it very much and would be disappointed if it didn’t work properly. The general rule is that the receiver should be able to find the purpose of the letter in less than five seconds. I look forward to your positive reply and will wait until DATE before seeking further assistance. 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