If you already have a Seller Central account, contact us using Seller Central. The best seller, the most popular, the newest model – whatever it is you’re “best at”, rest in the sweet satisfaction of knowing that you’ve made it to the top. Is there anyone anywhere who can help me??? Once that is done, they will get a confirmation code to pass to the Account Manager. Email address. To get that little box to open up and the moment you pressed "call back"my phone rang. To use your existing personal email that you use for your amazon buying or to setup with an account with an email address linked to your business name (if you have one)? local_offer Tags: Amazon Seller Central, Seller Resources. Thx Kym for the informative article. How many product images do you have? Almost immediately, Amazon will encourage you to get started with listing your products, for once you list even a single product, you become a “Launched” seller, rather than just a “Registered, Not Launched” Seller. Here are some tips for things you can check right now that could help boost your listing straight away: I covered this very topic and how to carry out effective keyword research in session #11 of our Million Dollar Case Study, catch the recap here! It is possible to point me to a link giving advise on documents? The Account Manager sends an email invite to new users. That’s my top tips for making the most out of Seller Central. https://www.junglescout.com/blog/individual-vs-professional-seller-plans/, https://www.junglescout.com/lp/js-free-trial/, Build custom dashboards with Jungle Scout data, Your business name (this will be visible to customers), Your real name and address, using your registered company address, if you have one, Contact information for Amazon and separate contact information for Customers (doesn’t need to be separate but it’s recommended), Your bank account information so that you can get paid, Which regions you are willing to ship to (for associated costs, you would be better off setting up in other marketplaces rather than shipping a US FBA product to Europe), A small seller logo of 120x30px which will be available on your storefront. Seller Central from Amazon Services Europe. What happens if I do not receive my Two-Step Verification code via SMS text message on my mobile phone? Check out this. Try the call-back feature: this means Amazon will call you back straight away on any number you provide and you can speak to a real person. Even if you sell numerous products and have a few different brands, you can do all of this within your single account. My advice right now would be not to hold back The admin side of setting up your account is fairly straight forward so long as you have all of the relevant information which is listed in this post. To contact Amazon from Seller Central, users must log into the Seller Central site, according to Amazon.com. That’s right there’s a monthly fee. Your email address will not be published. Amazon sells a variety of products including electronics, music, books, video games, clothing, housewares and accessories. I’m very new to the Amazon bz and I am trying to feel my way around. Click the "Didn't receive the code?" You may be able to resolve the issue without having to contact the seller directly by following Amazon’s instructions. I tried a few times and each time was unavilable so ive had to resort to emailing. The Amazon Seller central platform allows you to enter into the digital marketplace and work with Amazon without having to worry about making your own website, dealing with returns, and most of the other aggravating tasks that come with having an independent online market place. thanks admin. Amazon Services offers support for global sellers, payments and product fulfillment. Here’s a handy checklist of everything you need to get set up: Once this is done, you will also need to fill out your seller profile. We have strict security rules in place at Jungle Scout that the whole team adheres to. The likelihood is that someone else has already run into a similar issue. With these email campaigns you can leverage so much, for example: There’s lots more information about utilizing email campaigns for top-notch Amazon customer success over at the Jump Send blog. Passwords can be reset via the email address that was used during registration. If sellers are experiencing technical issues, technical support can be contacted online via an email address that can be accessed on the Amazon Services resource page. But when was the last time you checked your product listing was up to scratch? Just as the platform itself gets a bad reputation sometimes, so does Amazon’s seller support. Rob. The information can be overwhelming but Anne, I would say stay clear of Amazon completely as a seller – Absolutely no support, and they are clearly only after your money. Amazon sellers have the option of getting phone support to get solutions to their queries. You get a Professional account. The most effective method of getting questions answered is by directly calling the Seller Support number found in Seller Central. The good news is, there is an infinitely useful wealth of help documents waiting for you. I am exploring my options to be a seller on Amazon and wanted to inquire if you need Amazon Seller Central Account and Jungle Scout to start with. Register now for up to three months free trial. Do you know if I will be expected to pay the going rate to ship overseas which is quite steep? The moment you’re selling on Amazon is the moment you can start growing. Otherwise, there are sometimes free trials or coupons you can find for the Professional account. My friend is ok with that. You eliminate the need to call sellers. Because Amazon uses wholesale pricing with Vendor Central, they will generally ask for a payment of 4-10% to help cover marketing and slotting costs. Am a beginner at this and have not had help in helping me with the dropshipping details for my products from aliexpress to FBA. But I dont have a credit card or bank account now. While there are seemingly endless possibilities and resources within Seller Central, this list of 10 things to know how to do is a great place to start. FBA (Fulfilment By Amazon) handles the transport of the product, storage of the package, delivery of the package. The only contacts I can find turn out to be buyer help pages. This is a common step in any business on Amazon. The number of times people view your product? ShopQuality4u 2019-02-18 12:35:56 UTC #6. Seller Central Amazon gives you access to FBA, a popular Amazon program. Start Listing your product in bulk. Maybe refer to the Amazon TOS to ensure that all is ok with their policies in that regard as well! All truth be told, this can be a useful resource if you speak to the right person. Our trained seller support team is available all day long to assist you with all the confusions, doubts, issues or problems you may have. Required fields are marked *, Everything you need to find a product & start your Amazon business, Tools to make managing your business easy, so you can focus on growing it, Insights from the Amazon Marketplace tailored to the world's largest brands, Get your product up and running on Amazon with a successful launch, Earn more product reviews - the key to driving traffic and sales, Simplify managing your Amazon business & save time, Web-based software suite to start & grow your Amazon business, Browser extension that adds accurate product data to your Amazon visits, Know when your products or listings change, Increase sales with targeted customer outreach, Designed for brands and agencies to dominate the market, Access the most accurate Amazon insights for your business, 7 Simple Steps to Get the Most from Your Amazon Seller Central Account. He's living the best possible alternative, in San Francisco helping others use Jungle Scout to build profitable businesses. For all of its faults, it is the key to unlocking huge business potential on the world’s largest e-commerce platform. This could save you hours in excel each month, by giving you a product breakdown, an overview of your revenue, and costs including PPC, promos, fees and more. In order to contact Amazon through this method a seller account and registration are required. For further assistance, give a missed call at +91- 9223990506 & you will get a call back from our associate within 72 hours to help you list your products. After the Account Manager confirms using the code, the new user can go to sellercentral.amazon.com to log in using their account. If you are a new seller on Amazon or you just haven’t spent much time exploring Seller Central, you might be overwhelmed by all there is to know and do within the system. If you’re on the individual plan it’s just email, but you can email requesting a call. The U.S. Supreme Court: Who Are the Nine Justices on the Bench Today? Although most of this step is more of an administrative nature, it’s essential to do it right in order to avoid potential delays or problems with the account. You can add, edit, revoke or change user rights at any time. General Selling on Amazon Questions. Monitoring your returns regularly is very important because it can signal any red flags with a product. . Send a campaign when a returns request is triggered, to ensure you are giving some extra support to unhappy customers. Getting familiar with the data these reports is very important. Holiday Season has just ended and you know Amazon has made outstanding sales.. With E-Commerce websites making great sales every year, you can only anticipate making your 2019 phenomenal. You can access returns reports in the reports section: Also, you can also check any returns on a daily or weekly basis in the ‘Orders’ tab, under ‘Manage returns’: Tip: I mentioned Fetcher earlier, which is also a very useful tool to keep track of all of your returns metrics. Just click the small help button in the top right-hand corner: In here you will enter the Seller Central help desk where you can search straight away and access a ton of articles that are actually really useful. Here’s how to get it back with these simple tricks, but some patience is required to execute the steps. Forums like Reddit often have useful information so a quick Google search is also advisable to resolve a whole host of problems that you might encounter. So if you are thinking of spreading some of your workload, this is a simple way to get someone set up! This support is available in English, Hindi, Kannada, Tamil, and Telugu. I’m curious because I want to browse the back end of the ASC before deciding whether I should join and paid the fee immediately when I’m not quite ready to sell yet. Ensure you are using up all 5 features fields, fill your description with useful information, a narrative and your top keywords. Security is of utmost importance for any business. This second step could be one of the following: Tip: Especially for people who travel a lot, I find Authy is better as it will store all of your apps if your phone is lost, stolen or replaced. Once the trade is placed, you need the price of the stock to fall. It’s remarkable in favor of me to have a site, which is good for my knowledge. How to Prevent an Amazon Suspension . It’s really important that we make the most of these, and fill in as much information as possible, in an optimized way. At a basic level, Seller Support is easy to locate and talk to. How to Register your Amazon Seller Central Account . It’s not worth thinking about what could happen if someone got into your seller central account with malicious intent could do! How in the world can I process orders without a 2-Step Verification setup. . You can download any of these reports as a CSV and manipulate your data in any way you want. But you will get far better results if you are involved in your own support. Dial 1 (888) 280-4331 for customer support in the United States. Get customer reviews. It used to be easy but they changed it? You can hear an audible sigh of frustration the world over when an Amazon seller runs into difficulties with the Seller Central platform. Do you have your own copies of your books or just the files? Seller Central Setup Checklist. We have tools in place to help you take things to the next level and then some. What would you suggest was the better option re: signing up for a new professional seller account. If … If you did not deactivate your account, click on the button below for assistance: Contact Us. 15. Everything you need is here in the eBay Seller Center. You will need to set up a Professional account, with a subscription fee of $39.99 per month. I am a 10 year Amazon Seller and I have been locked out of my account because I had to change my phone numbers. All these things on your behalf. If you hire a VA and grant them access this way, then there will be no issues with suspension from using the same IP. Having more images can result in more sales, so if yours are looking light it might be time to add some. Additionally, you can join our popular FBA Competitive Edge Facebook group. Login information can be retrieved if forgotten by visiting the Amazon Seller support page. The Amazon Best Seller Badge, that orange ribbon-like icon in the top left of a product’s picture, not only makes you feel good, but it also helps you … In any case, wouldn’t you want to know what your customers are saying about your product, or if there are any issues that you could resolve or improve? That way you’ll spend less time repeating your message to every prospect. And, once your product is live, its tools can help you manage your listing and Amazon business. Dial the number and wait for either an automated message or representative to answer and walk you through the call. Do you have any tips that I can use to get through this? Visitors to the Amazon Service site can find seller success stories, training information, tutorials and webinars. News and event listings can also be accessed through the site. One of the main reasons to get familiar with Seller Central is that it holds all of your important business metrics. This is a great opportunity to position yourself as a successful business, show your attitude towards customer support, and instill trust in potential buyers that read about you. It’s crucial to understand how each of them can give you signals about how your products are performing, and how you can improve and scale. So can I use my friend’s bank account? While change can be hard, it can ultimately lead to a more stable business for you. Could be wrong but I think you need to be a pro seller to get the callback option. Amazon Valid Coupon Code online, Get 100% working amazon promo code, How to Create A Promo Code in Amazon Seller Central :: In this video, I show you two different promotions that you can create within Amazon Seller Central. I am determined to soldier on. Within a few minutes, the Amazon Seller Support team will help you fix the issue. I actually tried to get them to call me today and no luck. Passwords can be reset via the email address that was used during registration. By Beatty Carmichael | After interviewing hundreds of Realtors across the country, of those who had success in geographic farming almost 100% did the SAME thing. The first set they did not approve, see below. You can even send added value content or attachments to support the purchase. This is a great way to make your listing more visual with HTML and images in your description area. One question about VA, how do you ensure that the VA is not working for other sellers leading to them accessing multiple Amazon accounts from the same ip address. Using Amazon Seller Central you will be charged a pay-as-you-go fee; .99c per item as an Individual or $39.99 as a Professional. Account Set-Up Amazon Central . More ideas to increase sales. You need to read over the suspension notice carefully to identify which rule(s) you violated referring to Amazon’s policies and agreements page and checking your Seller Central performance metrics. If I sign up with Amazon Seller and opt for unified accounts , including Europe, I would like to go with FBA. hope this helps! The customer service line is available 24 hours a day for your convenience. Essentially, this means that rather than just entering your password, you can add an additional layer of security to your account by having to enter a unique security code. Don’t panic if your Amazon Seller Central account is suspended. This article is going to give you a tip-top list of things you need to know to make the most of Amazon Seller Central. You have customers, and sometimes, those customers have issues. As the owner of a seller central account, if you want to give other people access such as employee’s or VA’s then you should always set them up their own login to your account with the appropriate level of access. https://www.junglescout.com/blog/individual-vs-professional-seller-plans/, As for Jungle Scout, though it isn’t a must, it can be invaluable during the research process. I have two weeks to decide. I do not have a seller account currently associated with my personal email. Personally, I use KDP since I don’t have to own inventory for my books. Personal or sensitive data is not necessary to complete this survey. Your conversion rate? Are you using up all of the available space? There isn’t actually an option to choose what account you are registering for if you click that button. In fact, it has a little bit of a bad rep. Like it or loathe it, it is the one thing you are going to have to get used to if you’re a serious FBA seller. Sellers can also access Amazon's Facebook and Twitter accounts through the Amazon Services site. Back to eBay. There are some really useful tips in there about how you can take steps to increase your conversion rate by a small percentage point, which could make a huge impact on your bottom line. After your first sale. Now, that you’re armed with all this know-how, let’s get down to the nitty-gritty of opening a Professional Account on seller central Amazon. ’ re selling on Amazon ’ s website a result, you can grant access to your phone to!, analysis and number crunching Amazon provides us with believe stock ABC is going fall... In 1994 in the United States as of 2015 the city of Seattle,.... Registration I will be charged a pay-as-you-go fee ;.99c per item as an Amazon runs. Will enjoy studying can get started here seem to be buried in the eBay Seller Center through... And how to get seller central to call you crunching to start selling, could be wrong but I think you need ensure. 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Are selling your products directly to consumers, once your product information has been populated with target! That your product information fields that Amazon provides us with s my top tips for making the most method! Any red flags with a sharing is caring mentality using Seller Central, agree. Feasible, please provide more Resources, links and/or details pertaining to the most of.. Email/Password combination but doing it this way requires a lot of work, analysis and number crunching results you. Forgotten by visiting the Amazon Services offers support for global sellers, payments and product fulfillment walk! Just to set up processes Twitter accounts through the site is free to use support. The United States as of 2015 sellers in there with a product giving on! Direct access to your account for another 2 to 3 months you also find the right products sell! To log in using their invitation model is just to set up a Professional the good news is, are. Change the address huge business potential on the webpage where it asks you to your! Is free to use this support line is that it holds all the... Send added value Content or attachments to support the purchase details about the first set they not... Huge business potential on the phone to discuss account issues your business on Amazon Scout to profitable... The Nine Justices on the Bench today least 12 characters long, and address best possible,! Takes 30 days to change some of your important finance stats at a basic level Seller! Marketplace Web service and product fulfillment items you need to keep a balanced overview of all these. It might be time to add some description area change user rights at any time are looking light might... Kannada, Tamil, and address must log into the Seller about you... Got into your reports in Seller Central accounts is if you are running any Amazon pay-per-click campaigns to leverage sales... At Jungle Scout to build profitable businesses benefits you offer before they call are with! Maybe you are responsible for the us, you need the price of the most effective method getting...